Digital banking help

We help you do your banking on our digital channels. View our step-by-step guides

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Absa App

Banking at your fingertips and download our banking app.

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Internet banking

Transfer money, check your balance and do much more with internet banking.

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Mobile banking

Enjoy banking on the go with our mobile banking solution.

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Make international payments from your mobile phone.

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With our cash deposit ATMS, you can deposit into your own account, at any hour of the day without having to set a foot in a branch. Use your debit card and your money is imediately credited to your account.

  • What you can do

    In addition to cash withdrawals, our ATMs can be used for the following:

    • Balance enquiries
    • Mini statements
    • Change PIN
    • CashSend – sending and receiving money via ATM
    • NIB enquiry
    • Transfers
    • Airtime
    • Bill payments (Dstv, government and more)

    Now anyone can deposit cash at any of our intelligent ATMs (cash deposit).

  • How to deposit cash at the ATM

    How to buy airtime using app infographic
  • Cash deposit location


    • Agencia Av. 25 de Setembro
    • Agência da Polana
    • Agencia Av. De Angola
    • Agencia Mao Tse Tung
    • Agencia Baia Mall


    • Agencia da Matola Spar
    • Agencia Matola Shoprite
    • Agencia Av de Moçambique
    • Agência da Machava
    • Agência de Xai Xai


    • Agência de Inhambane
    • Agência da Beira
    • Agência de Chiveve
    • Agência de Chimoio


    • Agencia de Tete
    • Agência de Quelimane
    • Agência de Nacala
    • Agência de Nampula
    • Agência de Lichinga
    • Agência de Pemba

Our Contact Centre can be reached on (+258) 21 344 400 or email address The agents are available 7 days a week, 24 hours a day. Your Satisfaction is our Motivation!

  • Our helpful agents are can assist you with

    • Digital Channels Activation/ Registration
    • Credit Card balance and Reset PIN
    • Information on Products and Services
    • Record of Compliments and Complaints
    • Exchange Rates
    • Fees and charges
    • Online Statements
  • What you can do

    • Request account balance
    • Request transfers between own accounts
    • Request online statements
    • Query transactions
    • Request chequebooks and statements
    • Unlock/Reset PIN for digital channels – internet banking, Absa App and USSD
    • Instruct card activation and blocking

Absa's Digital Channels, you can transfer money from your Bank Account to M-pesa and e-Mola at any time of the day in the safest way. Below are the fees and charges for transferring from Absa to Mobile Wallet:

Amounts Charges (MT)
100 - 500 20.00
501 - 1 000 25.00
1 001 - 10 000 70.00
10 001 - 15 000 90.00
15 001 - 20 000 110.00
20 001 - 25 000 140.00
Need more help?

Call us on:
+258 21 344 400

Email us: